Privacy policy
Last updated: October 2026
This Privacy Policy explains how Keypoint Contracting Pty Ltd (trading as Keypoint Contracting — "we", "us", "our") collects, uses and protects your personal information when you visit keypointcontractingpty.site or engage us for contracting services.
Keypoint Contracting Pty Ltd, ACN 701 980 225, ABN 99 701 980 225, of 39 Mutch Ave, Kyeemagh NSW 2216, Australia, is responsible for the personal information described in this policy.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact details — name, business name, email address, phone number and postal address.
- Project information — the site address, details of the work you are enquiring about or have engaged us for, plans, photos, and related correspondence.
- Payment information — where you pay us, payment is processed by our payment providers. We do not store full card numbers on our systems.
- Technical and usage data — IP address, browser and device type, pages viewed, collected through cookies and similar technologies when you visit our website.
- Communications — the content of messages you send us by email, phone, or through our contact form.
How We Collect Personal Information
We collect personal information directly from you when you contact us, request a quote, or engage our services. We also collect technical data automatically through cookies on our website.
How We Use Your Personal Information
Providing Our Services
We use your information to respond to enquiries, inspect sites, prepare quotes, schedule and carry out work, and manage the project relationship, including with subcontractors and suppliers where needed for your job.
Marketing
Where you have consented, we may send you information about our services. You can withdraw consent at any time by contacting us or using the unsubscribe link in any marketing email.
Business Operations
We use personal information to operate and improve our business, including accounting, invoicing, insurance, and record keeping.
Disclosure of Personal Information
We share personal information only where necessary, with: subcontractors and suppliers working on your project; our website platform provider; payment processors; IT and hosting providers; and professional advisers such as our accountant and insurer. We may also disclose information where required by law. We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to keep the site working, remember your preferences, and measure how the site is used. You can manage cookies through your browser settings.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. We retain personal information for as long as needed to provide our services and to meet legal, accounting, tax, and warranty obligations.
Your Rights
Under the Australian Privacy Principles, you may request access to the personal information we hold about you, and request that it be corrected if it is inaccurate. To make a request, contact us using the details below.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.
Contact
If you have any questions about this policy, please contact us:
Email: ceo@keypointcontractingpty.site
Business hours: Monday to Friday, 7:00 am to 5:00 pm AEST. We aim to respond within 1 business day.
Address: 39 Mutch Ave, Kyeemagh NSW 2216, Australia